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FAQ & Contact

Everything you need to know about ordering, delivery, product use, bathroom freshness, and getting in touch with DRIP SOAPS™ in South Africa.

Frequently Asked Questions

Simple answers before you order.

How do I use the loo refresher drops?

Add 5 drops or more and let the citrus-floral scent refresh the space. The fragrance helps reduce unpleasant odours and leaves the bathroom smelling fresh, clean and luxurious.

Can I use the drops before and after flushing?

Yes you can, however the product is designed especially for use after flushing. Add 5 drops or more and let the citrus-floral scent refresh the space.

How many drops should I use?

Add 5 drops or more and let the citrus-floral scent refresh the space.

How long does the scent last?

The scent may linger for several minutes and, depending on ventilation and usage, can remain noticeable for longer.

Are the drops a replacement for bathroom sprays?

Yes, they are an elegant alternative to aerosol bathroom sprays. They are designed to be discreet, refined, easy to use and suitable for guest bathrooms, en-suites, offices, boutique stays and hospitality spaces.

What bottle sizes are available?

DRIP SOAPS™ loo refresher drops are available in 50ml and 100ml amber glass bottles, including flat top slow-drop and dropper-style options depending on available stock.

What does Privé smell like?

Privé has a refined citrus-floral fragrance profile with mandarin, grapefruit, ylang ylang and white peach. It smells fresh, clean, lightly sweet and luxurious without feeling harsh or overpowering.

Where is DRIP SOAPS™ made?

DRIP SOAPS™ is crafted in Cape Town, South Africa, with a focus on minimalist packaging, refined fragrance and premium bathroom presentation.

Do you offer delivery?

Yes. Delivery options and costs will be confirmed during the order process or when your order request is received.

Can I order for a hotel, guesthouse, restaurant, or office?

Yes. For bulk, hospitality, or corporate orders, please contact us directly so we can assist with pricing, quantities, and packaging options.

Can I return a product?

Due to the nature of personal care and fragrance-based products, returns may be limited once opened or used. Please contact us if there is an issue with your order.

How does DRIP SOAPS™ handle my personal information?

DRIP SOAPS™ uses the personal information you provide, such as your name, email address, contact number, enquiry details, and order information, only to respond to your enquiry, process your order, provide customer support, and send updates or discounts where you have opted in. We do not sell your personal information. You may contact us to request an update or removal of your details.

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Email DRIP SOAPS™

For product questions, orders, stock availability, scent guidance, bulk requests, hospitality supply, gifting or general enquiries, contact us directly.

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Please include the product name, bottle size, quantity required, and your delivery area when contacting us.

  • Product enquiries
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